To override the controls you simply need the password for it however I share my password with my kids since they watch the BT sport channels and need it to login. Getting your T8 Mini set up at first use. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. Includes a BT Home Hub (unless BT has already provided you with one). BT parent controls and web protect are enabled. I tried setting as an allowed URL, but that didn't resolve. 168. Hi My Parental controls are set and active but do not block any sites on any devises in the house. Yes it's expensive, but it means your internet actually works as it's supposed to. This morning i plugged in the new hub, set it up etc and noticed it wasn't quite behaving normally. Please try after 15 minutes. Reply. BT's Home Hub 5 is similar to the other home hub's in terms of features and design. Email; Billing. We had to get an old white box BT modem as the smart hub wouldn't bridge. However, if you don't have one, you can still use Content Controls, but you must make sure you’re using BT DNS settings. The BT infrastructure will not allow OpenDNS to be used even after I've set MyBT to have no restrictions. 1. See how to set up BT Parental Controls and which sites to block. To check if your Content Controls are active at any time, just repeat steps 1-5. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. That’s easier said than done if you have no internet connection, but if you do have a smartphone, turn off its Wi-Fi and use mobile data to find out if BT is down in the local area. with this Mini Hub. USB Mouse and Keyboard Connect a mouse and/or keyboard to your DroiX® device, via USB. Bear in mind that if you have Digital Voice you will need to use the BT Smart Hub2. 30K views 8 years ago. My online account says it's activ. Is there any way in which I can get around this proble. I have tried everything, help pages on BT. Re: BT Hub Blocking Access to a Website. 99 for 5-Devices on 1-Year Plan (List. . 99 connection charge may apply. I can’t give you written evidence, but I can assure you that turning off the Parental Controls works, it did for our household. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Recently we realised that they weren't working on the home iMac. Go to the WiFi Controls dashboard. They work best when used openly and honestly in partnership with your kids. I'll send you a private message so you can send over your details to the moderation team. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. BT Parental Controls allow parents to fixed filters on their home wi-fi network to manage what type in websites their children can access and minimise harm. I'm sorry you're having problems blocking that service. A couple of days ago I was suddenly unable to access LinkedIn from any wifi enabled device from home, and from any browser. BT not taking their responsibilities seriously when it comes to parental controls. Setting up. Suddenly,BT has started blocking websites with a service called Parental Controls. Once it’s charged, you’re ready to go. Scroll to Parental Controls. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn. We’ll be ready to reactivate it. How do you access the BT Smart Hub Manager? BT Smart Hub Manager. Then we’ll switch off the Mini Hub. . ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. The Parental Controls are slightly different in that you need to click. Setup may take up to 2 hours. Spam and pop-up blockers. It works fine, however whenever I, or more usually a visitor, connects a device to it for the first time (typically wirelessly) the user is unable to browse until they have fought their way past some parental control set-up pages. Go to solution. BT Smart hub 2 parental controls. It takes into account the first part of the site address, such as; "and not the information after this. 99 connection charge may apply. I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. Includes a BT Home Hub (unless BT has already provided you with one). You will then see a page telling you that BT are activating your Parental Controls. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. Find the best signal location in your house - this is often near a window. The Netgear does the job I bought it for and I am happy with the speeds I get when multiple devices are connected. If you’ve not changed it previously, it. . indd 1 06/06/2017 08:54. You will be activated with the 'light' filter setting. Set up Smart Hybrid Connect. Hi BT Community My parental controls do not work. Try My BTWith an Android device running Family Link and signed into your kid's account, open the Family Link app on the phone. Another option would be to subscribe to a free, third-party service such as Open DNS which I've used successfully at home for this purpose for some years now. Going to "Manage your extras". I have restarted the Smart Hub but still does not work. Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). Log in to My BT with your BT ID 2. Parental Controls on BT Home Hub. 31K subscribers. Hi kimb1, BT Whole Home Wifi Mini system does not support scheduling (blocking certain devices from using the internet as specified times). Use your parental control PIN to control access to programmes with an age rating. Web Protect. Whi. If you run into difficulties or have a question about BT’s products and services, join our community and. Hi I have a BT Home Hub 5a running OpenWRT 19. To find out how to use it,. To phone EE: Dial Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & Home Phone. BT broadband. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Choose your child’s device below to find step-by-step instructions on setting up parental controls. 1. I have tried Resetting and Restarting the Hub its BT Home Hub 2. Browse . Secure browsing. Alternatively, you can access the Accounts Settings menu by opening the Start menu, typing "account," and selecting the "Manage Your Account" option. BT Parental Controls assess each site that is accessed on your home connection. For new Fibre Essential customers that sign up for 24 months. @SteveoSteve. - record clips and take snapshots of what’s happening when. Use your parental control PIN to control access to programmes with an age rating. Put the box into the original mailing bag and seal with the sealing strip. BT Parental Controls assess each site that is accessed on your home connection. (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. this Black Friday. Then click on Configure. 2G seems to reach where we need it to with the lower speed. Sign In to BT Community. The BT Home Hub is one of the most popular and up-to-date devices available on the market. They work on all other devices (all apple). Home Broadband. So I log into "M. Other notable elements are the Hub 4’s integrated parental controls, which allow you to cut off any device from your network at set times (such as children’s. 11ac system, the Asus ZenWifi AC (around £250), which. Just change the BTID password and that will stop access to BT WIFI. Hi - we have used BT parental controls on our home wifi for over year with no problem. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. You'll then receive a confirmation screen and your service will be working within two hours. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. 85. We’ll be ready to activate it. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. 254 when connected to the Mini Hub this should allow you to access the Mini Hub manager where you should be able to change the parental controls ^NeilG”If there’s a power cut or your broadband fails, you’ll be unable to make any calls using Digital Voice, including 999 calls. You have been temporarily locked out. TalkTalk rolled out a parental-control system two years before the government required it and has had much better take-up of its offering, with 36% of customers signing up for it. The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. Home network (24 pages) Switch BT Home Hub Quick Start Manual. . You would need to step up to more advanced routers. We regularly release software upgrades for our Hubs. We’re busy sorting your broadband We’ll tell you when your broadband’s up and running so you can reconnect your devices to your Home Hub. Revealed: 7 in 10 teens want parents to set filters to protect them online. Find ‘Manage your extras’ towards the bottom of the page. By default, Restrictions will be turned off. ) 1 ACCEPTED SOLUTION. . Sorry you can't get the Parental Controls to work. . In the Echo's Wireless Network setup screen in the app, type in the name of your BT Home Hub network and the password you use to allow devices to connect to the network. Even when only one device has a control set, it randomly changes to another. Open the web browser on any device, preferably a PC or laptop, and type 192. Here’s how we can help. Search Active discussionsLogging into a My BT account with a BT ID. About your PINs There are two PINs: one for parental controls and one for payments. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. 4 October 2015 at 9:07PM edited 4 October 2015 at 9:30PM in Techie Stuff. How do I manage BT parental controls? Here’s how: Log in to My BT with your BT ID. Non worked and the advisor raised a report promising a solution within 72 hours. This is infuriating me and it's a real flaw in the soft. Upgrade your router with a BT Fibre deal. You can change it at any time. If you haven’t got an account click the ‘Sign up’ button. Go to MyBT and log in using your BT ID and Password. Or so the hype and reviews intimated. If the MAC address is changed, then there would be no connection. 1. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. . Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Claiming early cancellation credit from EE. Thanks will do. Search Active discussions Logging into a My BT account with a BT ID. This Mini Hub’s yours to keep Keep it somewhere safe. I spent 3 hours with a BT advisor trying different solutions 5 days ago. You can change it at any time. We’ll be ready to activate it. Open a search engine of your choosing. Just change the BTID password and that will stop access to BT WIFI. The new system uses 802. Remember that parental control settings are only one part of online safety. BT Parental Controls only covers devices connected to the internet via the BT Home Hub or a BT Wi-fi hotspot. We run our business from home on BT business FTTP. You’ll still be able to use a mobile phone, just make sure you keep it charged at all times. The surprise being I've never installed these, configured these or done anything with them at all. 0 Ratings. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more. To start using parental controls within your Smart Hub (2023) for your family devices: Download the EE app for Android and Apple devices. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. The message will offer a choice on whether or not you would like to activate Parental Controls. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. indd 1 06/06/2017 08:53. com & Community; Broadband. You can change it at any time. To charge your Mini Hub Use the Micro USB cable or other suitable charger. You can change it to off (or medium or strict) It comes set to medium so some websites are not available. Step by Step instructions. 0:37. Just follow these steps: Log in to My BT with your BT ID. I was impressed by the Hom. Scroll to the 'BT Parental Controls' section and click the Manage BT Parental Controls link. 1. I've flushed the cache on both MS Explorer and Google Chrome (I'm running Windows 8. Smart Hub 2 - switch on Wi- Fi Controls. Select Control wi-fi access for your devices to manage your screen time online . 3. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. I also tried deleting parental controls (not just switching them off), waiting over 24 hours and then reactivating. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. Also don’t know which part of the restrictions, I just deactivated it completely. It works on any device in the home that's connected to your BT Hub. Configure your home hub to not do DHCP on your network anymore. The default PIN is 1234. 1. Click on it and you will see a link to the parental control. BT Home Hub 4: Features. For your child to connect to BT WIFI they need to use your BTID and password which they must have obtained from you or the home. 2. Welcome to this user forum. BT Parental Controls help keep your children safe online. Installing PiHole on that OS. 5. Re: Parental Controls not working effectively. We would appreciate it if you could take a couple of. I have the Safeguard on already with lots of items blocked (porn, weapons etc) but it doesn't seem to work so well when I test it out. 3. Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. Figuring out what kind of parental control is best is entirely based on your own family's needs. On the plusnet hub it wouldn't show. Here’s how you can set up a passkey for all purchases. It’s designed for the majority of users who just want simplicity; for power users, it’s not the right solution. Features are geared towards people, trying to shape traffic for gaming. Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off. So I've been browsing the web this evening when suddenly I have a site that is being blocked by BT Parental controls. With the power to block unsuitable sites from every device that connects to your BT Home Hub, you can have peace of mind when online. Thanks for posting about parental controls blocking instagram. It's quick and it's free! It's really easy to set up BT Web Protect. Hello My parental controls do not work. If you haven't got one, sign up here >. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. Please give that ago and let me know how you get on. BT Parental Controls help keep your children safe online. Re: Parental Controls - Time restrictions. Since moving house my BT parental controls are not working. Once activated, the filters will be live on the network within two hours. For example, you can control your children's internet use when you're not about. Controls & Settings guide. If you need your Mini Hub in the future, contact us. BT Smart hub 2 parental controls. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. Broadband. Parental Controls on BT Home Hub. The Parental Controls feature allows you to manage internet usage by blocking access per device, blocking specific sites per device, and by setting a schedule for a device. For example, you can control your children's internet use when you're not about. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. All worked fine after that until this morning, when certain websites are blocked yet again by (you've guessed it) blue screen DNS server/BT Parental controls. The Deco X60 roughly doubles the speed of the regular BT Whole Home Wi-Fi in medium-range tests but lags behind our current favourite 802. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. So far there’s no major reason to upgrade to the Home Hub 5. . on 13-06-2020 17h49 673 Views Message 2 of 2 Re: PARENTAL ACCESS CONTROLS REMOVED FROM NEW HOME HUB 2 Hi @couzea, welcome to the. Scroll down to and click on the Manage your extras button. Parental control pin. 4. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. I knew the BT Home Wi-Fi was better value, the Google Wifi easier to use and the Linksys Velop faster – but it was TP-Link that offered the most for families. You have been temporarily locked out. You should be able to do this with certain 3rd party routers however, but not on the Business routers. BT is not responsible for any of the site categorisations – this is done by our third-party specialist vendor. As long as you restarted the home hub 5 afterwards, you should get a clean IP address. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. 02. This is a fault only on the internal (home) connection of the home hub. I have seen other posts with similar issues and have tried the solutions recommended. Hi @gooleys thanks for getting back to me, I've seen this happen before and we'll need to raise a case to get the parental controls system updated with your new broadband details. 65% of young people aged 11-16 are in favour of the. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. Unless of course you have the extra BT Complete Wif black disc, as. Type 192. The tool is quick and easy to set up and simple to manage. It works by looking at the main purpose of the site. If you’ve got an older model then you can simply swap the routers around and use the new wireless SSID and password assigned to the Hub 5. Use your parental control PIN to control access to programmes with an age rating. Some more links on the ISP's blocking content (Virgin & BT Customers): BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. @nathanrt thanks for posting and welcome to the community, to manage the access controls you need to follow these steps in the MyBT app. How to turn off BT Home Hub Smart Setup. Payment by Direct Debit. If you are not able to acce. My trying to setup parental controls to limit my kids computer & phone usage. . Of you have BT DNS based Parental Controls or BT Protect on this will try and create a DNS sink hole and hijack the DNS packets. Some more links on the ISP’s blocking content (Virgin & BT Customers): Setting up the Home Hub 5 is easy. It's really easy to set up BT Web Protect. " If your child has an email address, enter it. Select the times. YouView from BT; BT Sport on TV, Online. The mobile blocking is working perfectly but the router function just isn't working. Switch BT Home Hub Quick Start Manual. Parental Controls set-up tutorial for BT Internet Connections. BT. . 1. The latest firmware for the SmartHub 2 is: v0. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. BT Virus Protect works on compatible PC/MACs. Sign into your My BT account online. The Best Parental Control Software Deals This Week*. In fact the site I was attempting to visit was fine earlier today. For your child to connect to BT WIFI they need to use your BTID and password which they must have obtained from you or the home. What is admin password for Hub Manager? The admin password is on the Hub settings card on the back of the Hub. Before running your T8 for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. You can change it to off (or medium or strict) It comes set to medium so some websites are not available. The access controls in the HH5 allow restrictions on a time basis - is there any way of setting different time limits on different days? Eg I want to restrict access on school days but be less constrained during the weekend. Money. Getting your T8 set up at first use. Phones pretty much the same-connected automatically when home. However, after a power cut earlier this month (don't know if it was the cause of my issue or just a coincidence), now the app keeps clearing all the groups. The parental controls set for your Smart Hub 2 will also apply for your Hybrid Connect. BT Home Hub Parental Controls causing Script Errors. - BT Community. You'll find it on the back of the Hub if you haven't updated it. Protect your BT Home Hub. 1. With BT access controls you can manage how your device accesses the internet during certain times of the day. . Welcome to BT’s official support community. If I switch parental controls off, then I cannot access gaming sites or social media pages. Save up to £305 on our VIP package. Our customisable filters let you tailor internet access to suit your needs. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. Scroll down to BT Web Protect and click Switch on BT Web Protect. 254 into a web browser, or simply click on our link. To find out how to use it, just click on the dropdown for your Hub. I have setup the parental control using the firewall rule, with time restrictions. My parental controls have not been working since we moved house 3 months ago. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. . As an example of what it's blocking, is one. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. BT parental controls. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. . You can change it at any time. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels Works when using your BT ID on UK BT Wi-fi. BT Parental Controls. Linksys Atlas Pro 6 Velop Dual Band Whole Home Mesh WiFi 6 System (AX5400) - WiFi Router, Extender, Booster with up to 8100 sq ft / 750 sqm Coverage, 4x Faster Speed for 90+ Devices - 3 Pack. Log in to My BT with your BT ID. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. 2. Pack your Mini Hub with all cables and instructions into the original box. Getting your T8 set up at first use. We run our business from home on BT business FTTP. This needs to be entered twice. My new BT home hub 5 also arrived yesterday and parental controls don't work with that either. Parental Controls - suggestions how to delete? I am temporarily using BT Mini Hub (after telegraph pole knocked down outside bringing all the lines down, and will not be normal broadband service for several more weeks at least). Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. They worked fine until we moved house and were provided with a new hub. Home phone including Digital Voice; BT. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. My BT App The quickest way to manage your BT account on the go and get help with your BT products if you need it. By using Broadband Backup, your BT Mobile parental controls will apply. You have to manually add the MAC of a new device into the BT 4G Home Hub to connect. We regularly release software upgrades for our Hubs. Restarting the home hub gives you a new IP address, and once this is re-associated with your account, the site is blocked again. Getting your T8/T8-S set up at first use. 254 in a web browser to open BT Hub Manager. Hi, I wanted to change my BT parental controls filter but, in order to do this I needed to delete all my settings. For example, you can control your children's internet use when you're not about. Click on Plans and device. Scroll to Parental Controls. Getting your T8/T8-S set up at first use. When using Netflix I keep getting errors and am unable to connect.